Dispute-Wisesm* Business Management Systems: A Portfolio Approach**

Acceptance  of  and  trust  in ADR processes has been driven by the ever growing recognition of the
importance  of  preserving  business  relationships and an increasing determination to steer clear of
costly and time consuming litigation when dealing with business disputes of virtually every nature.

The   Souffront   Group   designs   Dispute-Wisesm  Business  Management  Systems  for  business
organizations.  Such  a pragmatic  and  efficient  portfolio approach operates under the premise and
recognizes  that  “winning”  ought  to  be  measured  not necessarily on a case-by-case basis, but by
how  efficient  organizations  manage over time the overall total economic and non-economic impact
of  the  full  spectrum – or Portfolio – of potential, nascent or already existing disputes it faces across
all facets and segments of their business.

A  critical  element  of  our  Portfolio  Approach  is  the  practice  to  take  a  more  global  view of the
whole   range   and  full  spectrum  of  an  organization’s potential,  nascent  and  existing  disputes –
addressing  and  assessing each of those disputes in relation to other disputes in a given portfolio –
with   th e  overall   ultimate   objective   of   minimizing  cost ,  time  and  resources  expended,  while
preserving important relationships with customers, suppliers, employees, all other stakeholders and
the public-at-large.

Based  on  several  years  of  experience in managing and allocating legal and business risks, we at
The  Souffront Group, have come to the realization that even in situations where a “favorable” judicial
outcome may be likely technically “winning” might or should not be necessarily the primary, or for that
matter,  the  ultimate  objective.  We are convinced that resolution or adjudication through either local
or   foreign  contentious  and  costly  court  systems  is  not,  in most cases,  the  practical  answer  or
outcome.

We  offer  a  whole  suite  of  ADR  methodologies  and  techniques  to  help  our  clients  lessen and
mitigate  legal   and  business  risks  and  unnecessary  expenses,  and  ultimately  preserve  scarce
resources for higher business priority matters. As previously mentioned, among the services that our
group   renders   to   our  clients  is  the  design  and  implementation  of  Dispute-Wisesm  Business
Management  Systems   geared   toward   the  use  of  a  Portfolio  Approach  to  disputes  to  further
maximize  the  real  business  value  to  the  rapid, comparatively inexpensive and readily accessible
alternative to the judicial system that ADR services represent. Upon the adequate implementation of
our  Dispute-Wisesm Business Management Systems,  our  clients  will be improving economic and
non-economic outcomes in managing business conflicts.

* A registered service mark of the American Arbitration Association
** Dispute-WiseSM Business Management, an American Arbitration Association sponsored research study, 2006; Lipsky D., and Seeben R., The
Appropriate Resolution of Corporate Disputes, 1998.